Knowledge you can ask
Your documents, tickets, and wikis become a system that answers questions with sources cited — instead of an afternoon of hunting.
Production AI for business operations
We automate the work your team still does by hand.
Alacrity designs and ships production AI systems around the workflows you already run. People keep the judgment calls; the system does the retyping, routing, and looking things up.
Companies impacted by our engineers
- Microsoft
- Amazon
- TSMC
- ASML
- Oracle
- Salesforce
- Adobe
- Tencent
- SK hynix
- Synopsys
- Cadence Design Systems
- Lam Research
- ServiceNow
- Mercado Libre
Before and after
What automating a workflow actually looks like.
Take a typical accounts-payable flow. The shape is the same for claims intake, client onboarding, support triage, or report drafting.
Today — by hand
An invoice lands in a shared inbox as a PDF.
Someone re-keys it into the ERP and checks the PO number against a spreadsheet.
Anything odd gets chased over email. Month-end is a scramble.
Minutes of attention per item, hundreds of items a month
With the system — automated
The system reads each invoice, validates it against your records, and posts it.
Anything unusual is routed to a person — with the evidence attached.
Every action is logged, so the numbers behind it are always auditable.
Human attention on exceptions only
People stay on judgment. The system takes the retyping.
What we build
Four kinds of systems. One standard: production.
Workflows that run themselves
Multi-step processes — draft, validate, route, escalate — executed automatically, with approval gates where a mistake would be expensive.
AI wired into your systems
Safe, permissioned connections between AI and the tools your company already runs on, so automation acts in the real system of record — not in a chat window.
Software your operators use
Real applications with review queues, overrides, and measurement built in — made to be owned by your team, not rented from ours.
Works with your stack
We build inside the tools you already run.
Your CRM, your data warehouse, your ticketing, your finance stack — Alacrity wires AI and automation into the systems your company already depends on, so the work happens in your real system of record, not a parallel copy.
CRM, sales & support
- Salesforce
- Pipedrive
- Freshworks
- Twilio
- Segment
- Klaviyo
- Braze
- Marketo
- ActiveCampaign
Work, docs & collaboration
- Slack
- Monday.com
- Smartsheet
Data, cloud & DevOps
- Amazon Web Services
- Microsoft Azure
Finance, commerce & ops
- NetSuite
- Oracle
- Workday
- Plaid
- Ramp
Automation & AI
- Workato
- Power Automate
- Automation Anywhere
- OpenAI
How we work
Three phases. No slideware.
01
Diagnose
We map one workflow end-to-end — the people, the data, the failure points — and tell you honestly where AI pays off and where it doesn't.
02
Build
We ship the system into your environment, with human checkpoints designed in from the start rather than bolted on.
03
Run
We measure it in production, harden it, and hand it over documented — so it keeps working after the engagement ends.
Principles
Grounded by design.
Judgment stays human.
Where the stakes are real, a person approves. The system prepares the decision; it doesn't take it.
Measured, or not shipped.
Quality is tracked with real evaluation sets and production traces, not impressions.
Yours, not ours.
Built on your systems and handed over documented. Nothing depends on us to keep running.
Start here
Tell us about the workflow.
A few sentences is enough. We'll reply within a business day with an honest read: whether AI creates leverage there, and what it would take to ship.
Replies come from [email protected]